Avaya / Nortel Customers

International Telcom LTD Affiliate :

Affiliate Agent for :

Acoustic Design Studios now offers TOLL FREE 800 exchanges thru our affiliate International Telcom LTD of Seattle, Wa. Prices as low as .02 cents per minute for a TOLL FREE 8** (800,888,877,866,855) exchange numbers and a national directory listing. Complete PBX services from start to finish. We build your call center from the bottom up, voice image
your on-hold messages, radio ads and get you online with TOLL FREE exchange calling.

Call Centers - IVR Voice Mail

The recent acquisition of Nortel Networks Inc. by Avaya Global Enterprises gives Acoustic Design Studios an " EXCLUSIVE " advantage in audio production and advertising on client PBX exchanges. Whether you are a telemarketer, call-center, doctor's office, hospital, auto dealership or casino. Acoustic Design Studios has Certified Avaya Expert engineer's (ACE) who work on the Avaya Integrated Management platforms, specifically Voice Announcement Manager where Acoustic Design Studios has the ability to produce the audio CCITT codec's to work with any Avaya Media Gateways and Avaya Integrated Val Boards. We have the " All in One Package" to produce professional business promotional ads and upload the audio voice-overs to your Avaya/Nortel PBX exchange.

Acoustic Design Studios offers full call-center queue vectoring, music-on-hold messages, high call-volume programming and engineering changes to your Avaya/Nortel PBX exchange switches. Our engineering rates are separate from our studio production rates. Ask us about our "All in One Package" for a combo discount.

Do your customers complain of getting "lost" or "tossed" around in your call-center queue ...? We can help by offering our consultant services and making engineering changes to your call center vector to "ease" your "high call volume" load. Better planning and call center routing and distribution is our specialization.

Interactive Voice Response-On Hold Messaging

Acoustic Design Studios can create duplicates of your radio ads or broadcast industry standard commercials and upload copies to your voice-mail or voice-interactive-response / on-hold music system promoting your professional business image. We can implement call center vectoring and multiple voice-interactive conference lines custom tailored to fit your needs.

Med-Alert 24

Med Alert 24

A new subsidiary of Acoustic Design Studios where physician emergency signaling & paging from our newly acquired and configured IP SIP based Private Branch Exchange servers will send doctors, medical staff and technicians direct phone calls to their own cellular devices and / or send voice-mail attachments straight as a .wav file media attachment direct to email or as a SMS text feed message. Optional support for EMWIN Civil Preparedness, CDC feeds and / or severe weather alerts from NOAA is now a selectable component. Please view our other supported brand exchanges below. Visit our EMWIN section for more emergency feed details.

Click on each image for details.

Avaya Engineering & Programming

We have the ability to program your call vectors for high-call volume call centers.

Click here to view our Avaya Programming Software

Avaya Announcement Boards